Find an answer to my questions - who to contact for what?

  • Absence justification → Student Affairs
  • Campus orientation → Reception desk
  • Enrolment → Student Affairs
  • Exams, assessments, degrees → Student Affairs
  • Health, well-being, campus life → Student Life Team 
  • Health issues or need for special academic arrangements → Nurse’s Office / University Health Service (SUMPPS SSE)
  • International students (visa, residence permits, health insurance, CAF, practical matters, exchanges) → International Relations Office / Welcome Team
  • Internship agreement → Student Affairs
  • Internship conditions → Academic Affairs / Internship advisor or option coordinator
  • Internship search, career advice → Student Life Team 
  • IT account and digital tools → IT Department 
  • Library resources (books, journals, e-books, DVDs, etc.) → Media Library
  • Lost and found → Reception desk
  • Organising a student event → Facilities Department / Student Life Team  – event form required
  • Payment of tuition fees → Accounting Office 
  • Student card and access badge → Student Life Team 
  • Student life and associations → BDE + BDA + BDS
  • Student projects and prototyping → Fablab (Centralab)
  • Students facing financial difficulties (e.g. computer loan) → Student Life Team, International Relations Office 
  • Timetable and academic calendar → Student Affairs
  • Where to print → Computer rooms
Don't forget during Welcome Week you can attend one of the new student helpdesk sessions.
See key contacts for arrival here
Published on May 21, 2025 Updated on June 10, 2025